My Work
As a global product portfolio manager, I've had the great fortune of working across a wide variety of digital products and platforms. From front end user apps and websites, to SaaS solutions and custom workflow management software, my time in product may be limited, but experience is anything but. See below for some of my selected works.
01
Student Essentials, Service Marketplace
Student essentials is a partner referral business which provides international students all the products they will need to study abroad. As the portfolio manager, I am responsible for P&L, market expansions, partner management and the digital experience of students and sales agents.
02
Events on IDP Live App
The DP Live App allows students to discover, register and attend IDP events with an interactive and engaging digital experience. I worked with designers, architects and engineers to bring this product concept to market, servicing 28 countries across the globe.
03
Events Hub in IDP Connect
This product was designed to be an end to end event management solution for institutions who book and attend IDP events. Addressing key pain points, like student lead capture and ROI reporting, this product was released to our six global destination markets, and is used across events in 32 countries around the world. To learn more about our innovation journey, click here.
04
Events Management Platform
From competitor analysis and business case, all the way to global launch, I led the complete product lifecycle for this custom built software. Built out the need to create a truly connected events experience between our three customer types, this platform delivers the end to end event management capability that facilitates more than 1M registrations and 800 events per year, across 32 countries around the world.
05
Self Serve Kiosk
This self service kiosk was designed to combat large crowd volumes at busy events around the globe. With QR scanning search, and auto check in, this product allows students to self serve their arrival rather than wait in long queues which they cited as their #1 pain point in our NPS surveys. Now translated in 7 local languages, along with English, this product is helping students in 32 countries across the globe.
06
Events on IDP.com
The IDP website re-platforming project meant an opportunity to rethink how this channel served our event customers, and business. We built a range of uplifted capability to ensure students could discover, register, and attend our events with ease.